NotifyIQ powers enterprise customer engagement over the Meta WhatsApp Business API. Unify live agent customer care, autonomous RAG knowledge base answers, visual flow automations, and high-throughput broadcasts with strict DPDP & GDPR compliance.
Engineered for Scalable WhatsApp Operations
Every feature below is implemented directly in the NotifyIQ production core, eliminating guesswork and vendor lock-in.
Connect official WhatsApp Business Accounts with a single OAuth popup. Access tokens and webhook secrets are encrypted at rest using AES-256-GCM.
Real-time WebSockets workspace isolation with a 24-hour Meta service window countdown timer, media streaming upload, and Human Takeover toggle.
Dispatch approved Meta Message Templates to opt-in contacts with dynamic parameter replacement ({{1}} → {{name}}).
Design custom conversation paths with Trigger, Condition, WhatsApp Outbound, Gemini AI, and Human Escalation nodes with built-in dry-run testing.
Chunk enterprise documentation, generate 768-dim embeddings into MongoDB Vector Search, and deliver grounded, cited answers to customer queries.
Comprehensive consent records, opt-out automation, Right to Erasure cascade wipes, and 24-hr self-service data portability archives.
Get Started in Four Simple Steps
Log in via Meta Embedded Signup popup dialog to exchange your authorization code for permanent system user access.
Upload your company FAQs, product specs, and PDFs to automatically index 768-dim embeddings into MongoDB Vector Search.
Build visual message routing flows and broadcast approved Meta Message Templates to consent-verified customer lists.
Forward real-time inbound messages, sentiment scores, and delivery statuses to your external CRM with HMAC signatures.
NotifyIQ communicates directly with the Meta Graph API v20.0 endpoints, bypassing third-party middleware bottlenecks and ensuring your messaging stays compliant with WhatsApp Business Policies.
whatsapp_business_management and whatsapp_business_messaging scopes.x-hub-signature-256) are verified and acknowledged in under 100ms.Explore our developer documentation, review Meta compliance policies, or learn how to connect your first WABA number.